Configuration Management Specialist / Administrator

Location: Fort Meade, Maryland
Date Posted: 09-13-2017
Qualifications:
Within the last 5 years, a minimum of 3 years experience, in engineering or business process definition, development, documentation, and implementation.
 
Within the last 5 years, a minimum of 2 years experience in conducting training, leading organizational change, and team facilitation
 
Experience in leading or participating in a successful process improvement effort using the Capability Maturity Model Integration (CMMI), Lean Six Sigma, or other similar process improvement methodology can be substituted for 1 year of experience

Requirements:
Microsoft Office Tool Suite (Word, Excel, Powerpoint, Visio, Outlook and Project)

Process Tools (e.g., flowcharts, process diagrams)

Configuration Management and other process content development (Change Requests, Services Requests, Trouble Calls)

Detail oriented with excellent organizational skills

Flexible; comfortable working alone but also frequently engaging with others in a dynamic, often fast-paced, mission-focused work environment.


Position Responsibilities:
Evaluate existing processes to include workflow, organization and planning activities; define and capture the functional process configuration based on team deep dives and configure the new JIRA tool.

Assist the establishing and documenting processes that support the application, institutionalization and continuous improvement of sound management and engineering practices.

Author, review and edit organizational and program level documents and communications to ensure appropriate and consistent content, spelling, grammar, punctuation and format.

Develop work aids, such as process descriptions, checklists, templates and guides to assist personnel with implementing defined processes.

Apply process improvement and engineering principles and best practices to organizational and program level processes

Assist project teams with effectively improving existing processes, ensuring they are aligned with organizational processes and standards.

Facilitate the adoption of new and modified processes and practices by providing individual and group coaching, training and other forms of knowledge transfer as necessary.

Assist with maintaining web pages, to include developing content and updating web pages with approved content.

Support the organization's board/governance activities to include management / engineering review and configuration control board secretariat duties as needed.

Identify meaningful metrics, establish rules and reports that align with the CM Plan and policy.

Follow configuration management team guidance to ensure proper file naming conventions and directory structure folder locations for storing documents.


 
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